Insurance Agent Training
Workforce Development | Insurance and Financial Services


Program Description
The Insurance Agent Technical Certificate program is a collaboration between NPRC and the National Association of Insurance Professionals, Inc. (NAIP). This program provides theoretical knowledge and practical skills for success in the insurance industry through a synchronous, online learning experience. Emphasis is placed on hands-on training covering diverse industry facets such as consultancy, customer service, underwriting, claims handling, and agency management systems.
This program offers promising career opportunities, allowing individuals to hone essential skills from home. With a secure job market and a focus on continuous professional development, it ensures enduring and rewarding careers that contribute to the well-being of individuals and communities. This program will help learners work towards state licenses in property, casualty, life, accident, and health insurances.
Enroll today to begin unlocking various career pathways in the insurance industry – one of the most stable industries in the world.
Bringing Affordable Education to You

Program Start Date
09/08/2025

Program Completion Date
10/24/2025

Program Cost
$5,995.00

What You'll Learn
Insurance Agent Training

Topics necessary for Occupational Licensing and Credentialing exams in Property and Casualty insurance, Life, Accident, and Health insurance, and a Help Desk Professional designation.

Soft skills necessary for effective communications, customer service, negotiation, and conflict resolution

Sales and marketing basics to find new customers and provide insurance literacy

Preparation and presentation of quotes for auto, home, business, and life insurance

Claims handling process, which includes how to enter claim information and practical knowledge for walking a customer through this process

Career Outlook as an Insurance Agent
The Department of Labor anticipates an annual need for 1,850 insurance sales agents in Pennsylvania.
Entry level wages range between $30,700 and $42,600 throughout Pennsylvania.
Median earnings across the country are $57,860.

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Insurance Agent FAQ
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“It was a wonderful experience here at NPRC. I learned so much and my instructor was amazing. He was knowledgeable and made sure that everything we need is uploaded online and communicates well with us. He also held us accountable to make sure we were learning and ready. I enjoyed working alongside my amazing classmates and all the different experiences they brought to the course. Everyone in our class was eager to learn and was proactive about staying up to date on what is being asked of us.”
- Marie, NPRC EMT Graduate
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