Supervisory Fundamentals
Workforce Development | Business
Program Description
Develop skills to plan, organize, lead, and coordinate projects and personnel to be an innovative leader for your company.
Jack Welch, the former CEO of General Electric once stated that the soft skills of the 20th century have now become the hard skills of the 21st century. These “hard skills” have become more critical than anyone could have imagined. It is common for many frontline workers to be placed in leadership positions because of their technical capabilities. However, they are placed there without having extensive supervisory training.
The courses associated with supervisory leadership are built on a research-based leadership development competency framework that consists of over 30 competencies. Our selection of courses is comprehensive and includes examples
- Supervisory Fundamentals
- Team Issues and Challenges
- Improving Emotional Intelligence
- Leading Through Change and Performance Management
These training courses can be customized to an employer’s specific needs with flexible scheduling and delivery models available. Our programs can help take individuals with a technical background or little managerial experience and assist them in becoming the manager and leader their organization needs them to be.
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Supervisory Fundamentals
What You'll Learn
Active learning strategies to examine the role and functions of a supervisor.
Investigation of effective communication strategies using various lenses and how to manage communication challenges.
Interpersonal skills to initiate and maintain collaborative relationships that lead to greater productivity.
Leadership theories that shape the learner’s leadership style and skills.
Supervisory Fundamentals Career Outlook
Increased Productivity – Leadership training boosts overall productivity for businesses that invest in their employee’s professional development
Better Employee Retention – Supports effective conflict management and improves interpersonal work relations.
Innovation Forward – Improves employee confidence and benefits positive collaboration within the business.
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“It was a wonderful experience here at NPRC. I learned so much and my instructor was amazing. He was knowledgeable and made sure that everything we need is uploaded online and communicates well with us. He also held us accountable to make sure we were learning and ready. I enjoyed working alongside my amazing classmates and all the different experiences they brought to the course. Everyone in our class was eager to learn and was proactive about staying up to date on what is being asked of us.”
- Marie, NPRC EMT Graduate
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